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Printer not working - basic checks

Updated 2026-11-05 19:02:17 · 5 views

Printer troubleshooting

  1. Confirm the printer is powered on and connected to the network or USB.
  2. Check for paper jams and low ink/toner warnings.
  3. Restart the printer and your computer.
  4. Check the print queue for stuck jobs and clear them.
  5. Try printing a test page from the printer's own control panel.

If the printer still is not working, raise a ticket with the printer name/location and any error message shown.

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